For general support queries, please email:
support@realbridge.online
Quick answers:
Q: Camera and microphone showing me/allowing me to be heard.
A: Check that you provided permissions. See here.
Q: Apple user that loses connection frequently.
A: Do updates to device and browser, restart the device.
Q: Connecting fine, but image or sound is imperfect.
A: Turn your device off, completely, and rejoin.
If asked by support to join the RealBridge test session, click here:
https://play.realbridge.online/dw.html?p=250311122130&q=RealBridgeClinic
If RealBridge ask you to install Quick Assist, use this link:
https://apps.microsoft.com/detail/9P7BP5VNWKX5?launch=true&mode=full&hl=en-gb
