RealBridge

Video and Sound Support

All devices

Windows

Mac

iPad

Android

I have recently started hearing an echo of my own voice

I can't be heard on RealBridge

I can't be seen on RealBridge

I can't see or hear others on RealBridge

I can't be heard on RealBridge and I have a Lenovo laptop

I am seeing strange icons in front of the bidding box

I can't be heard on RealBridge

I can't be seen on RealBridge

I can't see or hear others on RealBridge

Audio/video issues after upgrading to MacOS 12 (Monterey)

Other people say that they have started hearing an echo of their own voice, when I'm at the same table

Echoing and video issues (iOS 15)

I can't be heard on RealBridge

I can't be seen on RealBridge

I can't see or hear others on RealBridge

iPads that have been upgraded to iOS 15

Audio or video problems

For general support queries, please email:
support@realbridge.online

Quick answers:

Q: Camera and microphone showing me/allowing me to be heard.

A: Check that you provided permissions. See here.

Q: Apple user that loses connection frequently.

A: Do updates to device and browser, restart the device.

Q: Connecting fine, but image or sound is imperfect.

A: Turn your device off, completely, and rejoin.

Realbridge test session

If asked by support to join the RealBridge test session, click here:

https://play.realbridge.online/dt.html?p=231120127003&q=RealBridgeClinic