We updated this page on 13 January 2022.
Apple released macOS version 12 in October 2021. This included Safari 15.
Safari 15 is also available on other macOS versions.
This has caused issues for some players. The issues are:
The problem only affects Mac users who use the Safari web-browser to play on RealBridge.
It mainly affects people who have upgraded to macOS Monterey, but some people have had these problems using Safari 15 on other versions of macOS.
For playing on RealBridge, we strongly recommend using Google Chrome instead of Safari. If you use Chrome, we believe that you will not be affected by the Monterey / Safari 15 issues.
Edge, Brave and Firefox are also unaffected.
To check whether you have Monterey:
To check whether you have Safari 15:
If you do not have MacOS Monterey and you do not have Safari 15
|You do not need to change anything.|
|If you use Chrome, Firefox, Edge or Brave to play RealBridge||You do not need to change anything.|
|If you have macOS Monterey and you use Safari to play realBridge||You should change the settings as in the next section.|
|If you have another version of macOS, with Safari 15||
If you are having audio or freezing problems, you should change the settings as in the next section.
If you are not having any problems, there is no need to change anything.
If you have upgraded to Monterey, and you wish to continue to use Safari for RealBridge, you should apply this settings change.
If you have Safari 15 on another version of macOS 15, and you are having problems, you should apply this settings change.
This is the procedure:
If you later install a newer version of macOS, you may find that you have to do this again.
For step-by-step instructions with images, see this video
If you have difficulty with this procedure, or if you still have problems even after doing it, please contact email@example.com for assistance.