Contact Us

To ask about RealBridge games for your club, please take a look here first: To ask about RealBridge & teaching, please take a look here first: To ask about playing on RealBridge, please take a look here first:
Then please email us using this email address: clubs@realbridge.online Then please email us using this email address:
clubs@realbridge.online
Then please email us using this email address:
support@realbridge.online

Video and Sound Support

Windows

Mac iPad & Tablets

I can't be heard on RealBridge

I can't be seen on RealBridge

I can't see or hear others on RealBridge

I can't be heard on RealBridge and I have a Lenovo laptop

I can't be heard on RealBridge

I can't be seen on RealBridge

I can't see or hear others on RealBridge

Audio/video issues after upgrading to MacOS 12 (Monterey)

Echoing and video issues (iOS 15)

I can't be heard on RealBridge

I can't be seen on RealBridge

I can't see or hear others on RealBridge

iPads that have been upgraded to iOS 15

For general support queries, please email:
support@realbridge.online

Quick answers:

Q: Camera and microphone showing me/allowing me to be heard.

A: Check that you provided permissions. See here.

Q: Apple user that loses connection frequently.

A: Do updates to device and browser, restart the device.

Q: Connecting fine, but image or sound is imperfect.

A: Turn your device off, completely, and rejoin.